At Rakoli, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our platform. By accessing or using Rakoli, you consent to the practices described in this policy.

Information Collection and Use
We collect certain data to provide and improve our services, as well as to comply with legal requirements in Kenya, Uganda, and Tanzania. This may include personal information such as your name, contact details, and other relevant data necessary for the functioning of the Rakoli platform. Rest assured that we handle your data in accordance with applicable laws and take appropriate security measures to protect it.

Data Storage and Security
We store and process your data in secure systems, implementing measures to prevent unauthorized access, disclosure, alteration, or destruction. We follow industry standards to protect your personal information and employ technical safeguards to ensure data integrity and confidentiality.

Data Retention and Sharing
We retain your data for as long as necessary to provide our services and fulfill legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted service providers who assist us in delivering our services or as required by law.

Your Rights and Choices
You have the right to access, update, and correct your personal information held by Rakoli. You may also have the right to request the deletion of your data, subject to applicable laws. To exercise your rights or for any privacy-related concerns, please contact us using the information provided below.

Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we handle your personal information.